Organizational Communication students provide consulting services to Mercy

In the fall 2013 semester, Dr. Cristina Gilstrap’s Organizational Communication class gained valuable consulting experience when they partnered with Mercy in  Springfield, Mo.

The class broke into two research teams to work with the ICU unit nurses and the Mercy Leadership Team. Both groups conducted one-on-one interviews to examine organizational culture, workplace stress, and work/life balance issues associated with working in a hospital.  Each team analyzed its data and produced a consulting report featuring recommendations for Mercy leaders.  The experience culminated in formal presentations to the Mercy Leadership Team in December.

This is just another great example of hands-on learning and student involvement in the Springfield community.

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All smiles after presenting their findings to the Mercy Leadership Team!

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